Augustine Casino, located in Coachella, California, has recently opted for Quick Custom Intelligence’s (QCI) QCI Host for its gaming operations. This decision will empower the casino’s player development team by equipping them with real-time operational tools to enhance player services. Augustine Casino, owned by the Augustine Band of Cahuilla Indians, boasts 750 slot machines and has a reputation for exceptional service and value.
QCI Host Deployment:
The QCI Host platform is currently being deployed at Augustine Casino, and the player development team is preparing for training sessions. This innovative platform seamlessly integrates player development, marketing, and gaming operations, providing real-time data and insights that enable personalized services and exceptional guest experiences.
Lindsay Grant’s Perspective:
Lindsay Grant, Chief Marketing Officer of Augustine Casino, emphasized the casino’s commitment to providing outstanding service and connecting with its guests. Grant stated that QCI Host would deepen this connection and enable the delivery of individualized services by empowering hosts with invaluable real-time data.
Andrew Cardno’s Insights:
Andrew Cardno, Chief Technology Officer of QCI, highlighted the significance of Augustine Casino’s decision to select the QCI Platform. He stressed the importance of continually developing products that align with customers’ evolving needs. QCI collaborates closely with the 1,800 player development professionals using its host tool to enhance ease of use and functionality continuously.
Expansion of QCI Platform:
The adoption of QCI Host by Augustine Casino reflects the platform’s adaptability and effectiveness in meeting the needs of the gaming industry. This expansion follows previous deployments of the QCI Enterprise Platform at casino properties by Hard Rock International and Seminole Gaming, extending to locations in the United States, Canada, and Punta Cana. FireKeepers Casino Hotel in Battle Creek, Michigan, is another casino that has chosen QCI’s platform for its gaming floor.
Everi’s Dynasty Vue Cabinet at Yaamava’ Resort & Casino:
In related industry news, Everi Holdings recently announced the installation of its new Dynasty Vue cabinet at Yaamava’ Resort & Casino in Highland, California. This innovative cabinet features the Combo Cash Series, comprising two distinct base themes: Rockin’ Reels and Secret Treasures. The Dynasty Vue cabinet offers players a unique gaming experience with its custom display and portrait-oriented design, combining the advantages of dual-screen cabinets with engaging game mechanics.
Augustine Casino’s adoption of QCI Host represents a strategic move to enhance player services and personalize guest experiences. The partnership between Augustine Casino and QCI underscores the importance of real-time data and insights in delivering exceptional service in the gaming industry. This development aligns with the broader trend of technological innovation in the casino sector, with companies like Everi introducing cutting-edge cabinets to enhance player engagement and entertainment.