Rumotel Pty, the owner of the Tower Hotel in Hawthorn East, could be facing additional fines from The Victorian Gambling and Casino Control Commission (VGCCC) following 35 charges issued in September. The new charges relate to alleged responsible gambling failures and breaches. If these three new charges are upheld, they could result in an additional fine of AU$1.4 million, bringing the total potential fine across all 38 charges to AU$2.1 million. The allegations primarily revolve around the operator’s failure to ensure the presence of Responsible Gambling Officers and maintain a responsible gambling register.
Responsible Gambling Failures:
The VGCCC has accused Rumotel Pty of failing to adhere to responsible gambling guidelines, specifically related to the presence of Responsible Gambling Officers on the gaming floor and the maintenance of a responsible gambling register. Under the VGCCC’s Responsible Gambling Code of Conduct, gaming venues are obligated to have Responsible Gambling Officers available at all times during operating hours. These officers play a crucial role in identifying signs of distress or extended play among patrons and are responsible for recording such incidents in the Register.
Regulatory Compliance and Licensing Conditions:
The alleged failures by Rumotel Pty are considered breaches of the venue operator’s licensing conditions under the Gambling Regulation Act 2003. Compliance with these regulations is essential to ensuring the welfare and safety of patrons. In essence, venues are expected to proactively monitor their gaming floors and intervene when necessary to protect players.
Potential Financial Consequences:
Should the VGCCC uphold the new charges, Rumotel Pty could face significant financial penalties. The three additional charges carry a potential fine of AU$1,386,900, which, when combined with the previous 35 charges, could result in a total maximum fine of AU$2,145,072.
Commitment to Responsible Gambling:
VGCCC CEO Annette Kimmitt AM emphasized the importance of responsible gambling practices, likening them to lifeguards at a public swimming pool. Venues are entrusted with the duty to continuously monitor their gaming floors and take appropriate actions when the well-being of players is at risk. The VGCCC remains committed to holding venues accountable for fully implementing their responsible gambling code of conduct.
The charges against Rumotel Pty by the VGCCC underscore the critical importance of responsible gambling practices within the gaming industry. Ensuring the presence of Responsible Gambling Officers and maintaining a responsible gambling register are fundamental aspects of player protection. As the legal process unfolds, the potential financial consequences serve as a stark reminder of the significance of complying with regulatory requirements. The VGCCC’s unwavering commitment to upholding responsible gambling standards highlights the ongoing efforts to safeguard the welfare of gaming patrons and maintain the integrity of the industry.