The New Jersey Division of Gaming Enforcement (DGE) is taking significant steps to address problem gambling concerns. Attorney General Matthew J. Platkin and DGE Director David Rebuck have introduced two innovative tools aimed at helping those who may be at risk: a dedicated hotline and a virtual self-exclusion option.
Enhanced Self-Exclusion Process:
Toll-Free Hotline: Individuals wishing to exclude themselves from gambling activities can now utilize a dedicated toll-free hotline provided by the DGE. This hotline serves as a central point for initiating the self-exclusion process and receiving information.
Virtual Self-Exclusion: To make the process more accessible and convenient, the DGE has introduced a new video conference service for self-exclusion. Problem gamblers can arrange a virtual appointment with DGE’s responsible gaming personnel, eliminating the need to visit in person.
Online Self-Exclusion: Gamblers can also choose to exclude themselves from internet gaming via an online application on the DGE’s website. Identity verification is required, ensuring a secure and responsible process. In contrast, self-exclusion from brick-and-mortar casino gambling still requires an in-person meeting.
Commitment to Responsible Gaming:
Statewide Leadership: New Jersey has a rich history of pioneering advancements in gaming regulation, becoming the first state to permit casino gambling outside of Nevada and the launch of Internet gaming. Today, the state reaffirms its commitment to responsible gaming practices, striving to set the standard.
Accessible Assistance: The newly introduced tools aim to lower the barriers for individuals seeking help with problem gambling. By providing multiple entry points for self-exclusion and support, New Jersey is making it easier for those in need to receive assistance.
DGE’s Future Initiatives: The DGE is preparing to launch an updated Responsible Gaming landing page on its website. This page will serve as a comprehensive resource for responsible gaming information, including self-exclusion details, annual reports by Rutgers University assessing the impact of Internet gaming and sports wagering, best practices for operators, and responsible gaming regulations.
Appointment of Responsible Gaming Coordinator:
DGE’s Dedicated Coordinator: The recent initiatives come after the appointment of the DGE’s first responsible gaming coordinator, Deputy Attorney General Jamie McKelvey. This newly established role underscores the agency’s commitment to promoting responsible gaming practices.
The introduction of a dedicated hotline and a virtual self-exclusion option demonstrates New Jersey’s dedication to responsible gaming and supporting individuals dealing with problem gambling. By offering multiple avenues for self-exclusion and enhancing accessibility, the state is committed to ensuring that gaming remains an enjoyable and secure pastime for all its participants.