The Alternative Dispute Resolution Program of the Philippines Amusement and Gaming Corporation (PAGCOR) has garnered recognition from the Philippines Department of Justice (DOJ) for its exceptional success rate in mediating disputes. This accreditation positions PAGCOR alongside the Intellectual Property Office of the Philippines as the only government-owned and controlled corporations (GOCCs) to achieve such acknowledgment from the DOJ. The recent recognition ceremony celebrated PAGCOR’s commitment to effective dispute resolution.
Key Achievements:
Mediation Success Rate: PAGCOR’s Alternative Dispute Resolution Program achieved a remarkable success rate in mediating disputes, drawing attention from the Department of Justice. This recognition highlights the program’s efficiency in resolving conflicts.
Government Recognition: PAGCOR and the Intellectual Property Office of the Philippines stand out as the only GOCCs acknowledged by the DOJ for their accomplishments in the realm of alternative dispute resolution. This distinction reflects the significance of PAGCOR’s efforts in maintaining a productive and harmonious work environment.
Accreditation Validity: The Certificate of Recognition attests that PAGCOR has successfully met the requirements outlined in the OADR Accreditation Guidelines for Alternative Dispute Resolution Organizations. The accreditation is valid until 2024, underscoring the program’s commitment to sustained excellence.
Legal Framework and Program Objectives:
Compliance with Republic Act 9285: PAGCOR’s Public Alternative Dispute Resolution Program aligns with Republic Act 9285, also known as the Alternative Dispute Resolution Act of 2004. This legislative framework emphasizes the importance of establishing systems within government agencies for effective dispute resolution.
Executive Order No. 97, s. 2012: The program’s formation is in accordance with Executive Order No. 97, s. 2012, which mandates government agencies to create a dispute resolution system. The goal is to address and mitigate conflicts among PAGCOR personnel and other parties, preventing the escalation of disputes to the courts.
Mitigating Animosity: PAGCOR’s program aims to mitigate and prevent animosity between personnel and other involved parties. By addressing disputes promptly and efficiently, the program contributes to maintaining a positive and productive working environment within the organization.
Commonly Mediated Cases:
PAGCOR’s program handles a variety of disputes, with some of the most common cases including alimony, spousal and child support, and non-payment of just debts. The program’s versatility underscores its role in addressing a broad spectrum of conflicts that may arise within the organization.
PAGCOR’s Alternative Dispute Resolution Program stands as a model of success in effectively mediating disputes, earning recognition from the Department of Justice. This achievement reinforces PAGCOR’s commitment to fostering a conducive and collaborative work environment. As the program continues to uphold the principles of alternative dispute resolution, it plays a crucial role in enhancing the overall efficiency and harmony within the organization.