The American Gaming Association (AGA) marks the 25th anniversary of its annual Responsible Gaming Education Month (RGEM), reinforcing its commitment to promoting responsible gaming. In conjunction with the milestone, the AGA has released new consumer survey data that sheds light on the impressive levels of responsible gaming awareness among past-year gamblers.
Consumer Engagement and Awareness
Highlighting the Strength of Responsible Gaming Awareness:
84% of past-year gamblers are aware of at least one responsible gaming resource.
Notably, 91% of sports bettors are cognizant of responsible gaming tools.
The AGA’s VP of Responsibility, Cait DeBaun, emphasizes the significance of customer trust and the role of responsible gaming measures in shaping a safer gaming landscape.
Confidence in Responsible Gaming Tools
Consumer Confidence in Effectiveness:
Past-year gamblers express high confidence in the effectiveness of various responsible gaming tools and initiatives.
Deposit limits, time limits, wager limits, employee training, and industry code of conduct are considered effective by 75% or more of players.
The AGA’s commitment to implementing these tools resonates with players, contributing to a united effort to elevate responsible gaming.
RGEM 2023 Themes
Overview of RGEM 2023 Themes:
Empowering Customers to Play Responsibly (Sept. 1-10)
Legal, Regulated Gaming Protects Players (Sept. 11-17)
Building a Responsible Gaming Culture Within (Sept. 18-24)
Advancing Responsible Gaming with Research (Sept. 25-30)
Cait DeBaun underlines the significance of RGEM as a focused opportunity for the gaming community to unite, highlighting and advancing their responsible gaming efforts.
Industry Collaboration and Responsibility
Collective Responsibility for Responsible Gaming:The gaming industry’s success is grounded in earning customer trust and providing safeguards for responsible gaming.
The AGA emphasizes the need for collaboration with members, regulators, leagues, media, and all stakeholders to uphold their collective responsibility for responsible gaming.
As the AGA’s RGEM celebrates its 25th anniversary, the data presented underscores the gaming industry’s commitment to responsible gaming. The high levels of awareness among players, combined with their confidence in industry initiatives, showcase a united effort in creating a safer and more responsible gaming environment. RGEM 2023’s thematic approach further demonstrates the industry’s dedication to ongoing education and improvement in responsible gaming practices.