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UK & EuropeEnhancing Player Protection Framework: MGA's Proposed Amendments and Consultation Process

Enhancing Player Protection Framework: MGA’s Proposed Amendments and Consultation Process

The Malta Gaming Authority (MGA) is spearheading efforts to fortify and clarify the existing Player Protection Directive, urging licensees to provide valuable feedback on the suggested changes. The aim is to create a robust framework that aligns with the Authority’s commitment to continuous improvement in player protection.

Proposed Amendments and Consultation:
The MGA’s proposed amendments, currently open for consultation until October 14, encompass licensee obligations pertaining to responsible gaming policies and procedures. Notably, the introduction of five “markers of harm” is under consideration, requiring licensees to incorporate them into measures aimed at identifying and addressing problem gambling effectively.

Comprehensive Player Protection Guidelines:
Beyond these amendments, the MGA is actively engaged in developing detailed player protection guidelines for licensees. In its pursuit of this goal, the Authority is conducting extensive research and leveraging expert experience, aiming to establish a solid foundation for the eventual publication of comprehensive guidelines.

Review Process and Expert Involvement:
The proposed amendments are the outcome of a thorough review of the Player Protection Directive. This review was conducted by an industry expert, complemented by the MGA’s internal research and hands-on experience in the field. The collaborative approach ensures a well-informed and balanced set of amendments.

Key Areas Under Consideration:
Among the key areas subject to consultation are provisions related to real-money reinforcement and staff training. By addressing these aspects, the MGA seeks to create a holistic player protection framework that goes beyond the immediate concerns and extends to reinforcing responsible gaming practices within the industry.

Chief Executive’s Vision:
In its 2021 report, the MGA, led by Chief Executive Dr. Carl Brincat, expressed a desire to streamline processes and “remove unnecessary bureaucracy.” This signals a commitment to efficiency and effectiveness in the regulatory approach, aligning with industry needs while maintaining a strong focus on player protection.

Industry Engagement and Feedback:
The consultation period, actively encouraged by the MGA, provides licensees with a platform to contribute their insights and opinions. This collaborative approach fosters industry engagement, ensuring that the proposed amendments reflect the diverse perspectives and practical considerations of stakeholders.

Timeline and Implementation:
As the consultation period extends until October 14, the MGA remains committed to a thorough and inclusive process. Following the consultation phase, the Authority will assess the feedback received and work towards the timely implementation of the approved amendments, reinforcing Malta’s commitment to maintaining a leading position in the online gaming industry.

The MGA’s proactive approach to enhancing the Player Protection Directive underscores its commitment to fostering a secure and responsible gaming environment. By seeking industry input, conducting thorough reviews, and outlining comprehensive guidelines, the Authority positions itself as a leader in regulatory excellence. The proposed amendments not only address immediate concerns but also lay the groundwork for a sustainable and evolving player protection framework in Malta’s gaming landscape.

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