As summer temperatures soar across Macau, Sociedade de Jogos de Macau (SJM) has proactively introduced a series of cooling measures aimed at protecting the health and well-being of its employees, particularly those working outdoors. This initiative reflects a growing awareness of the physical and mental toll that extreme heat can impose on workers, especially in the gaming industry, which often operates in highly demanding environments.
The decision by SJM to implement these measures comes in response to calls from local lawmakers and unions advocating for better protection for employees in the gaming sector. Among them, Lawmaker Leong Sun Iok and prominent labor organizations, such as the Macau Federation of Trade Unions (MFTU), have voiced their concerns, urging both the government and large concessionaires to take a more active role in safeguarding employees’ health and promoting social responsibility.
In line with guidelines provided by Macau’s Labour Affairs Bureau, SJM has acted swiftly to address these concerns by rolling out several key initiatives. These measures include the provision of cooling and safety equipment, hydration support, and enhanced shift management to minimize heat-related risks.
Lawmakers and Unions Advocate for Employee Protection
The recent rise in temperatures has not only raised health concerns among workers but has also caught the attention of lawmakers and labor organizations. Lawmaker Leong Sun Iok, in particular, has been vocal in his advocacy for improved working conditions in the gaming industry. Leong, along with the Macau Federation of Trade Unions, has emphasized that concessionaires and the government should take more active steps in promoting the social responsibility of gaming companies. They have urged these companies to focus on the physical and mental well-being of their employees, particularly those exposed to harsh weather conditions.
The gaming industry in Macau employs a large workforce, with many employees required to spend significant amounts of time outdoors, whether stationed at shuttle bus stops or performing other duties in public areas. In such environments, the risk of heat-related illnesses, such as heat exhaustion and heat stroke, is elevated. Prolonged exposure to extreme heat can lead to serious health consequences, including dehydration, heatstroke, and even long-term cardiovascular issues.
Recognizing these risks, lawmakers and unions have pressured the Macau government to ensure that gaming companies uphold their duty of care towards employees and comply with established health and safety standards.
Portable Fans and Cooling Equipment
One of the most immediate actions taken by SJM has been the provision of portable fans and sunshade equipment for employees working in outdoor environments, particularly at SJM’s shuttle bus stops. These fans help to create a more comfortable working environment by providing a source of airflow, reducing the impact of the oppressive heat.
Sunshade equipment, such as umbrellas and shaded structures, has also been installed to protect workers from direct exposure to sunlight. This not only provides a physical barrier against the sun’s rays but also helps to lower temperatures in these work areas.
Heat-Resistant Clothing and Cooling Sleeves
To further protect their outdoor staff, SJM has supplied heat-resistant clothing and cooling sleeves. Heat-resistant clothing is designed to regulate body temperature, helping to prevent overheating by wicking away sweat and allowing for better air circulation. Cooling sleeves, which can be soaked in water before wearing, provide additional relief by cooling the skin as the water evaporates. Together, these items offer a practical solution for employees to stay comfortable and safe in extreme temperatures.
Hydration Support: Water and Energy Drinks
Dehydration is a major concern for workers exposed to high temperatures. To address this, SJM has ensured that their employees have constant access to water and energy drinks. These beverages help replenish lost fluids and electrolytes, crucial for preventing heat exhaustion and maintaining physical performance. Regular hydration breaks have been encouraged, with management reminding staff to stay vigilant about their fluid intake.
Reminders and Training on Heat Stroke Prevention
In addition to providing physical cooling measures, SJM has implemented a system of regular reminders and updates for its employees on how to stay safe in hot conditions. These reminders focus on heat stroke prevention, encouraging workers to take breaks, stay hydrated, and be aware of the early signs of heat-related illness. SJM has also provided training on how to identify symptoms of heat stroke and how to respond if someone begins to show signs of distress.
Shift Rotation and Adequate Rest
One of the most important steps SJM has taken is the implementation of reasonable shift rotations for their outdoor workers. By adjusting shift lengths and ensuring that employees have adequate rest periods, SJM aims to reduce the time employees spend in the sun and minimize the risk of heat exhaustion. This strategy is particularly effective in preventing prolonged exposure to extreme heat, allowing workers to recover and return to their duties refreshed.
Employee Response: Gratitude and a Boost in Morale
Employees working in outdoor roles at SJM have expressed their gratitude for the company’s proactive measures. They report that the cooling equipment, hydration support, and heat safety reminders have made a significant difference in their ability to perform their jobs comfortably and safely, even during the hottest days.
For many, the sense that the company is actively looking out for their well-being has not only improved working conditions but also boosted morale. This is particularly important in the context of mental health, as prolonged exposure to difficult working conditions can take a toll on employees’ mental resilience. SJM’s efforts to address both physical and mental health concerns are appreciated by its workforce, contributing to a positive work environment and fostering loyalty among staff.
The Role of the Labour Affairs Bureau and Government Oversight
SJM’s initiative aligns with the broader guidelines set out by Macau’s Labour Affairs Bureau (DSAL), which is responsible for regulating workplace safety and ensuring that companies adhere to health and safety standards. The Bureau has issued recommendations to companies regarding heat prevention measures, especially for employees working outdoors. These guidelines emphasize the importance of providing shaded workspaces, access to hydration, and flexible work schedules during periods of extreme heat.
The DSAL has also played a role in promoting public awareness of heat-related illnesses, encouraging companies across all industries—not just gaming—to adopt protective measures for their staff. The Bureau’s involvement has been crucial in ensuring that companies like SJM take the necessary steps to protect their employees during periods of extreme heat.
Moving Forward: A Template for the Gaming Industry
SJM’s response to rising temperatures sets a positive example for other concessionaires and companies operating in Macau’s gaming industry. While the company’s cooling measures are certainly a step in the right direction, they also reflect a broader shift toward increased social responsibility and employee welfare within the industry. As pressure from lawmakers, unions, and government agencies continues to grow, it is likely that other companies will follow suit, adopting similar measures to protect their workforce.
Moreover, these initiatives highlight the importance of collaboration between the private sector and government bodies in addressing public health concerns. By working together, gaming companies and government agencies can ensure that employees are protected from the risks associated with extreme weather conditions, creating a safer and more supportive work environment for all.
SJM’s decision to implement comprehensive cooling measures for its outdoor employees demonstrates a commitment to both employee welfare and corporate social responsibility. By addressing the physical and mental health risks associated with extreme heat, the company has set a precedent for how gaming concessionaires in Macau should respond to rising temperatures and increasing calls for worker protection.
As summer temperatures continue to rise globally, the initiatives introduced by SJM may well serve as a model for other companies in Macau and beyond. By prioritizing employee health and well-being, SJM is not only protecting its workforce but also strengthening its reputation as a responsible and forward-thinking employer.