Macau’s Responsible Gaming Promotion 2023 reached its conclusion on Tuesday, marking a significant milestone in the continuous efforts to promote responsible gambling practices. The event, co-organized by the Social Welfare Bureau (IAS), the Gaming Inspection and Coordination Bureau (DICJ), and the Institute for the Study of Commercial Gaming at the University of Macau, aimed to raise awareness and provide education on responsible gaming. With the theme “Seeking Help for Winning the Future,” the initiative spanned over three months.
Achievements and Recognitions:
Awarding Responsible Gambling Model Units:
Thirteen organizations were recognized and awarded the prestigious status of “Responsible Gambling Model Units.” This acknowledgment highlights their commitment to fostering responsible gaming environments.
Certificates for Training Participants:
A total of 146 trainees received certificates for completing courses, including the “Macau Professional Certificate in Gambling Counselling” and the “Certificate in Macau Responsible Gaming Advisor.” Additionally, 34 individuals who successfully passed assessments were awarded the “Macao Professional Certificate in Responsible Gaming Counselling.”
Survey Insights and Increased Awareness:
According to survey data from the IAS, Macau residents’ awareness of responsible gambling has shown significant growth, increasing from 16.2% before 2009 to 64.39% in 2023. This noteworthy achievement underscores the success of the SAR Government’s collaborative efforts in promoting responsible gambling across the industry.
Insights from IAS Representative:
Cheang Io Tat, Head of the Department of Prevention and Treatment of Problem Gambling and Drug Dependence at IAS, provided insights into the positive impact of the promotion. He noted that the centralized registration system for gambling disorders has seen a return to 2019 levels, with 110 requests for assistance received in the first three quarters of this year. While representing a double-digit increase over the pandemic period, it’s noteworthy that 30% of those seeking help were tourists.
Future Initiatives and 15th Anniversary:
The organizers highlighted that 2023 will mark the 15th anniversary of the Responsible Gaming Policy in Macau. Future initiatives will continue the theme of “Seeking Help for Winning the Future,” with a specific focus on increasing awareness of gambling disorders among travelers.
The successful conclusion of Responsible Gaming Promotion 2023 underscores Macau’s ongoing commitment to fostering a culture of responsible gambling. By recognizing exemplary organizations and providing comprehensive training, the initiative has made significant strides in increasing awareness and support for responsible gaming practices. As Macau looks toward the future, the continued dedication to these principles remains a cornerstone for a responsible and sustainable gaming industry.