The Michigan Lottery has announced a major change in its responsible gaming support strategy, transitioning from the Michigan Problem Gambling Helpline to the National Problem Gambling Helpline. This move is part of a broader effort to align with the Michigan Gaming Control Board (MGCB) and other online gaming platforms in the state, enhancing the support available to those affected by gambling issues.
Transition to National Problem Gambling Helpline
The Michigan Lottery is adopting the National Problem Gambling Helpline (1-800-GAMBLER) to better serve its community. Operated by the National Council on Problem Gambling (NCPG), this helpline is noted for its extensive reach and capacity. It is described as the world’s largest problem gambling helpline network by call volume, population served, and geographic area covered. The switch aims to provide Michiganders with improved access to professional support, local referrals, and comprehensive resources.
Although the Michigan Problem Gambling Helpline (1-800-270-7117) will remain in operation, calls to 1-800-GAMBLER from Michigan will be routed to the Michigan Department of Health and Human Services. This ensures that local support and resources are readily available.
Quote from Lottery Commissioner Suzanna Shkreli
“The Lottery is committed to providing Michiganders with easy access to resources that support responsible gaming. By transitioning to 1-800-GAMBLER, we are able to ensure that Michigan residents can reach specially trained staff who can provide confidential professional support, local referrals, and resources to those who may have a gambling problem.”
Recent Gambling Revenue Trends in Michigan
Recent figures reveal notable trends in Michigan’s gambling revenue, highlighting shifts in both internet gaming and sports betting markets.
In June, Michigan’s commercial and tribal operators reported a total of $214.1 million in gross internet gaming and sports betting receipts. This figure marks a 10.6% decrease compared to May. Specifically, the internet sports betting handle for June was $276.8 million, down by 19.5% from the previous month.
Revenue Trends
The decrease in gambling revenue across both iGaming and sports betting sectors indicates potential shifts in market dynamics or seasonal effects. The 10.6% drop in total gross receipts suggests a contraction in the overall gambling market, possibly due to changing consumer behavior or external economic factors. The substantial 19.5% decline in internet sports betting handle may reflect alterations in sports seasons or reduced consumer engagement with sports betting activities.
iGaming Sector
Despite a decrease in gross receipts from $198.6 million to $183.2 million, the iGaming sector remains relatively strong. The continued positive AGR from iGaming indicates its ongoing importance as a revenue source.
Sports Betting Sector
The negative AGR from sports betting underscores the sector’s challenges. Factors such as market saturation, changing sports seasons, or shifts in consumer interest could be contributing to the underperformance.
The Michigan Lottery’s transition to the National Problem Gambling Helpline represents a significant step towards enhancing support for responsible gaming. By leveraging a more extensive network, the Lottery aims to provide better access to professional help and resources. Meanwhile, the recent revenue trends reflect a dynamic gambling market in Michigan, with shifts in both iGaming and sports betting sectors that may necessitate strategic adjustments moving forward.