Carnival Corporation’s Holland America Line has achieved a remarkable milestone by becoming the first brand within the corporation to launch the innovative SYNKROS® casino management system. This collaboration with Konami Gaming, Inc. has resulted in a transformative gaming experience across all 11 ships in the fleet. The new SYNKROS system, aptly named SURF (Serving Up Rewards and Fun), offers guests a range of cutting-edge gaming services that enhance the slot machine experience while delivering personalized and engaging gameplay.
Streamlining the Casino Experience:
With the implementation of SYNKROS, Holland America Line guests can now relish a seamless and cashless wagering process, elevating the convenience of their gaming experience. Furthermore, the system empowers guests with comprehensive insights into their play, displaying earned points and simplifying the redemption process for promotions and offers. The newfound flexibility extends to on-demand slot tournaments, exciting prize drawings, and captivating floor-wide bonus events, all powered by Konami’s casino system.
Marty Goldman, Senior Vice President of Global Casino Operations at Carnival Corporation, expressed his enthusiasm for the enhanced gaming experience, highlighting the system’s potential to optimize casino enjoyment for their esteemed guests. He lauded Holland America Line’s pioneering role among Carnival Corporation’s portfolio of brands in embracing this revolutionary system.
Unveiling SYNKROS Across the Fleet:
Konami’s SYNKROS system was designated as the official gaming enterprise management system of Carnival Corporation & plc in 2018, leading to its progressive deployment across the entire fleet of 90+ ships, spanning nine cruise brands. The completion of the system installation across Holland America Line’s fleet marks a major stride towards realizing the full potential of SYNKROS across Carnival Corporation’s global operations.
Tom Jingoli, Executive Vice President & Chief Operating Officer at Konami Gaming, Inc., emphasized the commitment to a successful implementation of SYNKROS throughout Carnival Corporation’s diverse fleet. The corporation’s dedication to providing guests with innovative initiatives and exceptional experiences is further exemplified through the partnership with Konami and the integration of this cutting-edge gaming system.
Carnival Corporation’s Holland America Line has set a new standard in the cruise industry by revolutionizing the onboard casino experience through the implementation of the SYNKROS casino management system. With SYNKROS’ SURF initiative, guests now enjoy an unparalleled level of personalization and convenience, elevating the thrill of slot machine play. As the flagship brand to adopt this remarkable system, Holland America Line has exemplified its commitment to providing exceptional entertainment and gaming experiences to its valued guests. As Carnival Corporation continues to integrate SYNKROS across its global fleet, the future promises even more innovative and exciting gaming possibilities for cruise enthusiasts worldwide.