In an ongoing effort to prioritize player safety and well-being, Norsk Rikstoto, a renowned iGaming operator, has recently implemented a Cloud-based solution to enhance their player protection measures. This upgrade allows them to scale up their safeguards and meet the ever-increasing demands of their customers. With a renewed license for the next decade, Norsk Rikstoto remains committed to responsible gambling practices and has chosen to utilize the latest research-backed software, Mentor, to ensure a secure and enjoyable gambling experience for their users.
Strengthened Player Protections:
Norsk Rikstoto has adopted a multi-faceted approach to player protection. One significant measure is the implementation of a monthly loss limit of NOK 20,000 ($2,000), ensuring that players maintain control over their gambling expenditure. Additionally, users are provided with comprehensive information about their gambling spending, empowering them to make informed decisions. Moreover, Norsk Rikstoto offers a reality check feature that allows players to assess their gambling habits at any time, promoting self-awareness and responsible play.
The Role of Mentor in Responsible Gambling:
Anne Mathisen, Advisor of Responsible Gambling at Norsk Rikstoto, acknowledges the pivotal role played by the Mentor software within their responsible gambling framework. Mentor provides invaluable insights, data, and understanding of customer behavior, enabling Norsk Rikstoto to achieve its primary objective of offering safe and responsible gambling experiences. By leveraging the upgraded Cloud version of Mentor, Norsk Rikstoto can proactively identify and address potential risks, ensuring the well-being of their players.
Commitment to Continuous Improvement:
Norsk Rikstoto’s decision to upgrade to the Cloud version of Mentor reflects their dedication to staying at the forefront of responsible gambling practices. By utilizing software developed with the latest research on player protection, Norsk Rikstoto demonstrates their commitment to providing the highest level of security and support to their customers. This proactive approach reinforces their position as an industry leader, with a keen focus on safeguarding their users’ well-being.
Industry Recognition and Collaboration:
The success and efficacy of Mentor have gained recognition across Europe, making it the software of choice for numerous top iGaming operators. Dr. Michael Auer, an expert in the field, emphasizes the importance of Norsk Rikstoto’s decision to upgrade, highlighting their dedication to player protection. The collaboration between Norsk Rikstoto and Mentor showcases a strong partnership based on mutual commitment to responsible gambling, setting a positive example for the entire iGaming industry.
Comprehensive Software Capabilities:
The upgraded Mentor software offers more than just player protection features. It also encompasses modules for Anti-Money Laundering (AML) measures, fraud detection, and Customer Relationship Management (CRM). By integrating these additional modules, Norsk Rikstoto can create a holistic system that not only safeguards players but also enhances operational efficiency and security within their iGaming platform.
Norsk Rikstoto’s decision to upgrade to the Cloud version of Mentor exemplifies their unwavering commitment to player protection and responsible gambling. With the implementation of monthly loss limits, reality checks, and comprehensive insights into customer behavior, Norsk Rikstoto ensures that players can enjoy their gambling experience within safe and responsible boundaries. By leveraging the latest research-backed software, Norsk Rikstoto sets a standard for the industry, demonstrating the importance of prioritizing player well-being and utilizing advanced technology to create a secure iGaming environment.